The PDI should maintain an atmosphere in which the pupil feels comfortable to express their opinions. They should create an open, friendly environment for learning, regardless of the pupil’s age, gender, sexual orientation, ethnic background, religion, physical abilities or any other irrelevant factor. This implies active respect for the pupil, their values and what constitutes appropriate behaviour in their culture.
The PDI must not display inappropriate attitudes or behaviours towards other road users and should challenge their pupil if they display these behaviours.
Indications that all the elements of competence are in place could include:
keeping a respectful distance and not invading the pupil’s personal space
asking the pupil how they wish to be addressed
asking a disabled driver to explain what the PDI needs to know about their condition
adopting an appropriate position in the car
using language about other road users that is not derogatory and that does not invite the pupil to collude with any discriminatory attitude
Indications of lack of competence include
invading somebody’s physical space
touching the pupil, including trying to shake hands, unless it is necessary for safety reasons
using somebody’s first name unless they have said that this is acceptable
commenting on the pupil’s appearance or any other personal attribute unless it has a direct impact on their ability to drive safely, such as wearing shoes that make it difficult for them to operate the vehicle’s pedals
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