Did the trainer maintain an appropriate, non-discriminatory manner throughout the session?

The PDI should maintain an atmosphere in which the pupil feels comfortable to express their opinions. They should create an open, friendly environment for learning, regardless of the pupil’s age, gender, sexual orientation, ethnic background, religion, physical abilities or any other irrelevant factor. This implies active respect for the pupil, their values and what constitutes appropriate behaviour in their culture.
The PDI must not display inappropriate attitudes or behaviours towards other road users and should challenge their pupil if they display these behaviours.

Indications that all the elements of competence are in place could include:

• keeping a respectful distance and not invading the pupil’s personal space
• asking the pupil how they wish to be addressed
• asking a disabled driver to explain what the PDI needs to know about their condition
• adopting an appropriate position in the car
• using language about other road users that is not derogatory and that does not invite the pupil to collude with any discriminatory attitude

Indications of lack of competence include

• invading somebody’s physical space
• touching the pupil, including trying to shake hands, unless it is necessary for safety reasons
• using somebody’s first name unless they have said that this is acceptable
• commenting on the pupil’s appearance or any other personal attribute unless it has a direct impact on their ability to drive safely, such as wearing shoes that make it difficult for them to operate the vehicle’s pedals

Next: Encouraging reflection