PDI Webinars 4 – Helping

4. Don’t keep talking! let the customer have a go


In this webinar, Training Principal John Farlam and Head Trainer Graham Lucas discuss when talking and helping can be too much…

They cover the following FAQs:

What if there is too much traffic?
How do I decide to let the customer have a go??
It doesn’t do any harm to help, does it?



Extra Study:

Please use the following links from the Driver Active and iCourse Driving sections to aid study to the subject. (you will need to login to the relevant sites)

SC 1 Form:


Next Webinar: ‘Structure: A lesson sequence’

Watch our ‘Structure’ Webinar next – coming in a few days.

If you are thinking of becoming a driving instructor then I can't rate SmartDriving highly enough.

The training system is excellent the virtual classrooms are enjoyable and very informative and Andrew and the team are always available to answer any queries, not matter how trivial.

Top Team who assisted me greatly in obtaining my ADI Licence.

Richard Hart

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