Avoiding misleading directions

The way in which you deliver your directions will have an effect on the way they are received.

By using a clear speaking voice, allowing for any ambient noise in the car you will help to ensure that the pupil actually hears you.

Even the most relaxed pupils will be concentrating hard on the road and may not notice that you are giving a direction if it is not clear and positive.

You can 'mark out' your directions verbally by slightly altering your voice tone – a positive commanding tone is usually best. (Notice that with a command your voice drops at the end of the sentence. If your voice rises at the end of a sentence the statement will be received as a question.)

Confusing?

Be careful not to confuse your pupils!

The video gives some examples of confusing directions... These might sound exaggerated when dicussed on the clip, however they are all examples that have been heard when I (John Farlam) have been supervising driving instructors.

Look at your pupils

By turning your head around and towards your pupil as you speak you will gain more powerful communication. Looking at someone when you speak makes your voice sound clearer, but it also reassures them that you are interested and paying attention.

Another very important reason for looking at your pupil when giving route directions is that you will be more likely to spot any mistakes or omissions with mirror use.

And of course, you will see from the pupil's body language whether they are responding - this can save vital seconds if you notice that the pupils doesn't respond immediately (remember, at 30 mph you are travelling approximately 14 metres per second. Every second counts!).

Finally, during the driving test, the examiner will spend a lot of time looking at your pupil. Watching pupils whilst giving directions will help them to get used to 'being stared at'.

WARNING!

When you look at your pupils, you might find that they take their eyes off the road and turn to look at you. This can be a problem.

• The first thing to appreciate is that if they do turn to look at you, it is good news. The good news is that there is effective communication taking place and that they are interested and listening.

• However - the second thing is that if they keep looking at you, they will crash!

Simply explain that, despite your good looks, you would be happier if they kept their eyes scanning the road ahead.